Answer

+1
Answer
Completed

Hi GIHE,

The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+2

Same problem, except I am getting nothing

+1

Also: The RSS Feed is dead again for 13days already http://seekingalpha.com/feed.xml

+1

I have no idea what you are talking about. this is the second time for this.


+1

SA NEWSLETTERS
I seem to be having the same or similar issues.
Is there a problem with SA newsletters not getting to recipients?

I have "account@seekingalpha.com" in my contacts in an attempt to stop SA emails being bounced.

Normally, if emails are bouncing, there would be a notification at top of portfolio page - I don't have such message.

I have the same issue. My emails have just stopped. I don't have the yellow banner; I checked my settings and they still show that I am subscribed; I have the address in my contacts; the emails are not in my spam folder; and I have not blocked Seeking Alpha emails. I have read their help pages and associated articles and nothing in any of them gives an explanation otherwise why they are not coming through. There is no explanation and I don't see anything that I can do to get them restarted.

It's a complete pain.

1/ Lodge a complaint / issue with SA (will take a while) for them to undo the "bounce" at their end.

2/ In meantime, you'll have to use a new email address.

+1
Answer
Completed

Hi GIHE,

The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1

My emails stopped as well. SA is whitelisted, seems clear on my end. Can you clear mine please? Thanks!