One day week before last all individual stock alerts, morning newsletter, and portfolio summary suddenly stopped. I had changed nothing on my end. Alerts etc are still checked on SA site. What changed on Seeking Alpha that could have caused alerts to suddenly cease being sent to my email?
Hi there,
The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.
The bounces are cleared now.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
I'm getting the same problems - no energy investing newsletter, weekend summary, pre-market summary, - they seem to be getting picked off one at a time - I'm only getting Global Investing newsletter.
I'm not aware of any bounce and there is no notification banner on SA, I have Seeking Alpha in my contacts.
Getting tired of this now & no response.
Hi there,
The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.
The bounces are cleared now.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha