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Answered

All Alerts, Moring Briefing, and Portfolio Summary Headlines Stopped

25273533 2 months ago in Mailers / Newsletters • updated by Alexandear 2 months ago • 8

One day week before last all individual stock alerts, morning newsletter, and portfolio summary suddenly stopped. I had changed nothing on my end.  Alerts etc are still checked on SA site.  What changed on Seeking Alpha that could have caused alerts to suddenly cease being sent to my email?

Email Alerts

Answer

+1
Answer
Answered
SA Admin Shubham Shresth 2 months ago

Hi there,

The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+2
Under review
SA Admin Daniel Hochman 2 months ago

Hi,

You should be all set now. Please let us know if you don't get emails tomorrow.

Thanks,

Daniel Hochman

VP Product, Seeking Alpha

+2
25273533 2 months ago

Thank you!!  Whatever you did restored all alerts and newsletter emails.  I can breath again :)

+2
25273533 2 months ago

Daniel Hochmann - Well, hate to say it but I received alerts for one (1) day, May 16.  May 17 back to NO news, NO alerts.  So something undid the good work you performed two days ago.

+1
Answer
Answered
SA Admin Shubham Shresth 2 months ago

Hi there,

The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

25273533 2 months ago

Thank you

+1
MARTI0141 2 months ago

I'm getting the same problems - no energy investing newsletter, weekend summary, pre-market summary, - they seem to be getting picked off one at a time - I'm only getting Global Investing newsletter.

I'm not aware of any bounce and there is no notification banner on SA, I have Seeking Alpha in my contacts.

Getting tired of this now & no response.

Musa Ibrahim 2 months ago

hi me people who have been here a problem

Alexandear 2 months ago

😁ฉันเป็นเจ้าของตลาดหุ้น from America 

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