For the last 2 days I am not receiving email alerts, and also the tab that used to appear on the top of the seekingalpha page in order to reenstate the alerts it does not appear also.
Thank you
Hi there,
The issue was with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.
The bounces are cleared now.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
I also facing same issue today since 1:00 PM ET.
Please take a look at this issue and advise
I stopped receiving emails shortly after receiving account deactivated notice on June 20th. I have whitelisted account@seekingalpha.com and subscriptions@seekingalpha.com and premiumauhors@seekingalpha.com. Please check into a possible bounce issue to restore my emails
Hi Krushi,
Your issue had been resolved and hopefully no issues are being faced now.
Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
Hi 26184,
We are looking into your case.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
Hi Bruce,
Yes. The issue was with the bounce and it has been cleared now. You should be receiving the emails now.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
Hi 26184, giants1 and SingaSaint,
You should be receiving the emails now.
@giants1 - Please check both boxes.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha