+2
Under review

Slow operation

archshaw 3 weeks ago in Random updated by giants1 3 weeks ago 2

Guys maybe buy more servers.  Out of all the apps I use yours is the slowest by far.  Many times it punches up the wrong stock.  Work to do  Thanks 

Technical problem/bug

Answer

Answer
Under review

Hi,

We have noted your feedback and will let the concerned team know. Thanks.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Answer
Under review

Hi,

We have noted your feedback and will let the concerned team know. Thanks.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

I was having the same issue with SA and another trading website but found a solution. The SA website requires more resources than most websites due to a lot of data being processed. I discovered this when performing a diagnostic test on my chromebooks. Once you verified your connection speed to the internet is good at fast.com, the solution is to make sure you're using a computer with a fast enough processor, ram, & graphics. Older, or slower systems will take longer for things to load. The same is probably true with running the app on a phone. After I upgraded to a new, high performance pc, everything is 10 times faster. My internet speed remained unchanged averaging 25-50 mbps. At these speeds I knew the issue wasn't related to my ISP.