+2
Awaiting Customer Reply

3rd request..cannot modify SPAAX in my portfolio. I get a pop-up when I touch # of shares instead of the edit screen..when will you fix this?

calmak 2 weeks ago in Product Features updated by Dllroyyh 2 weeks ago 5 2 duplicates
Portfolio

Answer

Answer

Hi @Dllroyyh,

Can you please try to re-install the app, re-login and then try?


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Duplicates 2

Same for me on iPhone 11.  Some securities I can and most I can’t modify the number of shares I am holding.

Answer

Hi @Dllroyyh,

Can you please try to re-install the app, re-login and then try?


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Still the same. Even deleted the portfolio. After adding just 1 security I still get a grayed out Select Box dialog for Edit Lot, Add lot, Delete lot options.

Just found a work around. Clicking the 500 then clicking the X above it allows me to make the change.

+1
Awaiting Customer Reply

Hi @calmak, 

We are not able to reproduce this issue in your account. This seems like an issue in your system/browser. Can you please try clearing caches and cookies and logout and login?


Hope this helps! Please let us know if otherwise. 

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha