3rd request..cannot modify SPAAX in my portfolio. I get a pop-up when I touch # of shares instead of the edit screen..when will you fix this?

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Duplicates 2
Cannot edit account. On edit screen when click on # of shares the screen blinks and unable to change. However date will change if click on date.
Still can't edit SPAXX position. Popup is prohobiting.
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SA Admin Shubham Shresth
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Quote from Dllroyyh

Same for me on iPhone 11.  Some securities I can and most I can’t modify the number of shares I am holding.

Hi @Dllroyyh,

Can you please try to re-install the app, re-login and then try?


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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Dllroyyh

Same for me on iPhone 11.  Some securities I can and most I can’t modify the number of shares I am holding.

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SA Admin Shubham Shresth
  • Awaiting Customer Reply

Hi @calmak, 

We are not able to reproduce this issue in your account. This seems like an issue in your system/browser. Can you please try clearing caches and cookies and logout and login?


Hope this helps! Please let us know if otherwise. 

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
  • Answer
Quote from Dllroyyh

Same for me on iPhone 11.  Some securities I can and most I can’t modify the number of shares I am holding.

Hi @Dllroyyh,

Can you please try to re-install the app, re-login and then try?


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
Dllroyyh
Quote from SA Admin Shubham Shresth

Hi @Dllroyyh,

Can you please try to re-install the app, re-login and then try?


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Still the same. Even deleted the portfolio. After adding just 1 security I still get a grayed out Select Box dialog for Edit Lot, Add lot, Delete lot options.

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Dllroyyh
Quote from Dllroyyh

Still the same. Even deleted the portfolio. After adding just 1 security I still get a grayed out Select Box dialog for Edit Lot, Add lot, Delete lot options.

Just found a work around. Clicking the 500 then clicking the X above it allows me to make the change.