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Under review

Top News not updating.

David M. Gordon 5 years ago in iPhone App • updated by SA Aleksandra Eskova 5 years ago • 5

Has not updated since market close yesterday. Other sections (for example, All News) do update.

Under review
SA Aleksandra Eskova 5 years ago

Hello!

I cannot reproduce it on my device. Can you please compare mobile feed Top News with website version Top News? If its the same then its ok.

Thank you.

David M. Gordon 5 years ago

Website updates; iOS page does not update. Please see

Screen capture


I have uninstalled and reinstalled the app -- to no change. SA has a transmission problem.


SA Aleksandra Eskova 5 years ago

Do you use app on three iOS devices? 

Thank you.

David M. Gordon 5 years ago

Thank you but I give up. Although I am curious. WHY, when reporting a bug, is the default position, user error? A software bug is a bug. Sigh. I miss Selig Davis.

SA Aleksandra Eskova 5 years ago

I am sorry for inconvenience caused by the issue. For sure it is a software bug, but as it wasn't discovered during automation and manual testing, I am trying to find an alternative scenarios and conditions when it could reproduce. If You will allow me, I can contact You personally to get more details. It will help solving a bug.


Thank you.

Customer support service by UserEcho