I cannot change my email address

jlo3605 4 years ago updated by hishame 4 years ago 4

I cannot change my email address.  I thought this was resolved a while ago.  When I try to change it, it says the new address is already used.  That tells me the new one was put in but does not show up on my profile.  What now?

Hi. This is happening to me as well. My new email address does not exist on SA yet SA is saying the address is already taken. What should we do?

I am currently having the same issue. 

Hello. Not sure how this is completed - the issue still exists. I recently tried to change my email address and it says the email is already taken.  I cannot login with my updated email address either, because it says account does not exist. Any advice on how to reset/update the email address?