Message board counter increases but no new messages

Avatar
stockRD
  • updated
  • Awaiting Customer Reply

I see the counter advance with new messages, but the new key don’t appear. Sometimes I can see the new messages by refreshing my Portfolio page about 20 times, but not always.

Replies 1
Avatar
-1
SA Jacob Maltz
  • Awaiting Customer Reply

New messages should appear on the notification center on your phone,  do you see them appear there ?