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Under review

You may have a registration problem. It appears you reversed my user name and my password

Bailey100 1 year ago updated 1 year ago 8

During the registration, we are asked first for a user name and then a password.  I got an error message asking for my password to be eight characters, which it was.  When I made the user name eight characters, then the registration completed.  Now I see my profile as my password and assume my user name is now my password.  This is a BIG deal for anyone that uses a generic password across

Under review

Hi,

We tested this on our end and there doesn't seem to be any problem. Is it possible you made an error on your end?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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I tried to join again this AM. New user name. I told you in previous communication to cancel my sub to update. I was charged on my credit card this morning. Please refund money. My email is listed on website as sauceygranny175@gmail.com. I tried to change it. Which password? SA or Hotmail?

I would like a telephone call to see if we can work this out. 309-828-1964.

@SauceyGranny we've tried calling the number you listed below several times now. Please let us know a good time to contact you.

Best,

-Dave

absolutely not!  Your first box asked for a user name to be used as a public name, the second asked for a password.  The user name you see was input into the second (lower) of the two boxes that should have been the password 


note, I used an iPad

now how do I change my user name?

Go here and click "Edit" where it says Profile:

https://seekingalpha.com/account/user_settings

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

thanks changed user name and password .... note further evidence they were reversed when I had to use what I put as a user name into the password change