Version 3.8.3 is not connecting to SA

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Latest version has connection errors on IOS 11 on iPhone X.

Duplicates 3
latest release caused app to stop working. can’t connect to see watch list
Login error from iphone - cannot connect to Seeking Alpha

With the recent updated iPhone app, I am promoted to login/create account with email address.  When I provide email address, I get error message ‘cannot connect Seeking Alpha.’ And the list of portfolio is no longer available and I am not able to add to a new portfolio.

Prompted for email then get error - cannot connect to SA.

With the last update I now get a prompt to enter email address to sign in or create a new account. After entering my email I then get an error that says cannot connect to seeking Alpha. I have same issue on both iPad and iPhone. I have an account that should be recognized.

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SA Maya Natan
  • Answer
  • Completed

Thank you for your message and I apologize for the inconvenience. 

 

We had a bug in our system recently that was causing this issue for a small portion of customers. 


While we are working on an automated fix for this

you can uninstall and reinstall the app.


Please let me know if the issue persists after performing these two measures.

Best,

Maya


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anonymous

 I have the same issue. 

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Zorkman

me too

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cardinals1

Anyone find a resolution to this?  We are having the same problem.

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alistair mangion

Me too. iPhone X

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SA Maya Natan
  • Answer
  • Completed

Thank you for your message and I apologize for the inconvenience. 

 

We had a bug in our system recently that was causing this issue for a small portion of customers. 


While we are working on an automated fix for this

you can uninstall and reinstall the app.


Please let me know if the issue persists after performing these two measures.

Best,

Maya


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Jeff Raines

that worked

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AnnaMajorova0278
Quote from anonymous

 I have the same issue. 

anonymous 4