Agreed.    The unreliability has become absolutely RIDICULOUS!

Under review

Thanks for the messages. We agree - the performance of the past few weeks hasn't been good, and we are working hard to fix it. I hope we will have a better answer soon, but please know that we are doing everything we can to solve this. We know how important chat is to your subscriptions and appreciate your support, and we will have a fix in place as soon as possible.