Stock Quotes not loading

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anonymous
  • updated
  • Under review

Hi,

Recently about half the stocks I’m following are not showing real time quotes. Some are frozen for days. 

I’m using the most recent and updated version. Deleted the app and reloaded it from the store. Nothing worked.

Kindly help.

Thank you.

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Satisfaction mark by anonymous 4 years ago

wrote on the original message - already done that, didn’t solve the issue.

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Replies 6
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anonymous

having same problem, none of the symbols are showing price, etc

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anonymous
  • Not a bug

Hi,

Please update to the latest app version.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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anonymous
  • Under review

Hi,

Are you talking about the high/lows or the "latest price"?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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anonymous
Quote from anonymous

Hi,

Are you talking about the high/lows or the "latest price"?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

latest price. It shoes 0.00% change for the day and is stuck on a price from days ago.

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anonymous
Quote from anonymous

latest price. It shoes 0.00% change for the day and is stuck on a price from days ago.

Is this for one ticker or all tickers? If one, please share the ticker name.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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anonymous
Quote from anonymous

Is this for one ticker or all tickers? If one, please share the ticker name.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

it for roughly 50% of the tickers I’m following. It’s quite a lot. 50% are fine and updating, 50% not.