+2
Under review

App not working

Manishrin 4 years ago in iPhone App updated by Fylsusan 1 month ago 7

App does not work at all

1) Notfications not loading 

2) Stock price not loading in portfolio 

3) News not loading 


Basically nothing is working after the update 

Answer

+2
Answer
Under review

Thank you for your message and I apologize for the inconvenience.

We had a bug in our system recently that was causing this issue for a small portion of customers. 

Please try to reinstall the app from store and let me know if it fixed the problem.

+2
Answer
Under review

Thank you for your message and I apologize for the inconvenience.

We had a bug in our system recently that was causing this issue for a small portion of customers. 

Please try to reinstall the app from store and let me know if it fixed the problem.

same here!!! Since update it has been downhill

Can’t swipe down on app to get full portfolio list - Mac iOS latest install.

+2

From I phone just spins and app never comes up, iPad working perfectly. Have never had an issue like this before.xczx

App store says it is installed but it doesn’t appear on screen

same here, android

+1

iPhone same do not receive HDO subscription