1. Please download the Rocket Chat app through App store from here, without any additional charges.
2. Then, Open the Seeking Alpha app.
3. Tap the "Hamburger" icon on the top-left to reveal the side menu.
4. On the "My Marketplace" section you'll find all of your Marketplace Services.
5. There will be a blue chat bubble on the bottom right, to open RC. Please tap on to that blue bubble.
6. After tapping the blue bubble, it will provide option to open Chat via RC app or Web App. Please choose the Web App option.
From here you can chat with the author and other investors. It will automatically show all the subscription related Chat rooms.
*If you are having issues getting into chat, please make sure to login to your Seeking Alpha account in Safari as well, not only the app.
If you need further help, please reach out to us at firstname.lastname@example.org
Customer support service by UserEcho