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Knowledge Base
Marketplace
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What is the cancellation and refunds policy?
What search commands can I use when searching chat history?
How do I cancel my subscription?
What is the difference between Seeking Alpha’s Marketplace and Seeking Alpha Premium/PRO?
How do free trials work?
How is my subscription billed?
How do I upgrade my subscription from monthly to annual?
What is the source of the services received from Marketplace?
Is Seeking Alpha involved directly in the content and/or services provided by the Marketplace Authors?
Is my credit card information safe?
Do I still have access to my subscription after it is cancelled?
Can I share my subscription across more than one email address?
Can I access my subscription on more than one computer?
How do I change the email address associated to my subscription?
I have more questions. How can I contact you?
How do I leave a review for my author?
Rocket Chat - What are the things that I can use Chat for?
Rocket Chat - How to get into Rocket Chat
Rocket Chat - How to open Rocket Chat on Android Phone
Rocket Chat - How to send Direct messages/private chat
Rocket Chat - How do I open chat on iPhone for Marketplace services?
Can I pause my subscription?
I am a paying monthly subscriber. How can I upgrade to annual billing using the monthly credits?
Rocket Chat - Setting up the desktop app for RocketChat
How do I access Rocket Chat via the app?
Why am I not receiving Rocket Chat Alerts?
How do I unsubscribe from email alerts related to my Marketplace subscription?
How to find your subscription's exclusive Investing Resources
How to find your subscription's exclusive Investing Resources on the app
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