How do I access Rocket Chat via Desktop/Mobile?


On the Desktop/Laptop

To start, please go to the Investing Group service page by clicking on the service name on the top left, next to the Seeking Alpha logo.

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You will see the "Launch Chat" button on the service page, as shown below.

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Please select "Web Application" to open the chat window.

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Or, you can simply click on the Chat bubble and be taken to the Chat room directly.

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On your mobile device

You can access Rocket chat on your phone in two ways - from the browser or via Rocket Chat App. The steps for both are given below.


Via the Browser:


Step 1:Open the Seeking Alpha App and click on the chat bubble as shown below.

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    Step 2: You will be prompted with the options shown below, choose "Web Application"

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    Chat will open as shown below.

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    Via the Rocket Chat App:

    Step 1: Download the Rocket Chat App on your phone from Play Store/Google play. Don't open it.


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    Step 2: Open the Seeking Alpha app and launch chat by either tapping on the chat bubble on the black navigation bar or the blue chat icon on the service page.

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    Or

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    You will be redirected to the Rocket Chat App automatically.

    Please note: Do not manually enter your credentials on the Rocket Chat App; use it via the Seeking Alpha App only.

    Please email us at subscriptions@seekingalpha.com or give us a call at 1-347-509-6837 if you need any help.


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