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I want to join your site, but at 80 yrs. old, I will need some assistance getting to know how the site works, and maybe some terminology help. If you have NO PHONE assistance, how will  I get help? I note a complaint that is 5 years old, on this site, so why has no one answered the same complaint?  I  can't join, if there's no help, like you had years ago. Please answer ASAP.