Your comments
Hi,
Sorry to hear about the email issues you have been experiencing. Please see this Knowledge Base entry on how to disable all emails from Seeking Alpha: https://feedback.seekingalpha.com/knowledge-bases/2/articles/292729-how-do-i-unsubscribe-from-all-the-emails-from-seeking-alpha
To reach the subscription support team by phone you can call +1-347-509-6837 (Mon-Fri 8am - 5pm EST).
Let us know if you need any more help!
Thanks,
Richard
Hi Cincyjs,
To reach the subscription support team by phone you can call +1-347-509-6837 (Mon-Fri 8am - 5pm EST).
Let us know if you need any more help!
Thanks,
Richard
Hi leviphyll,
To reach the subscription support team by phone you can call +1-347-509-6837 (Mon-Fri 8am - 5pm EST).
Let us know if you need any more help!
Thanks,
Richard
Hi Macro Hustler,
To reach the subscription support team by phone you can call +1-347-509-6837 (Mon-Fri 8am - 5pm EST).
Let us know if you need any more help!
Thanks,
Richard
Hi Alan,
To reach the subscription support team by phone you can call +1-347-509-6837 (Mon-Fri 8am - 5pm EST).
Let us know if you need any more help!
Thanks,
Richard
If you cannot see the embedded video, please try this direct link: https://youtu.be/1mO9dLc_iv8
Hi Eddie,
Thanks for reaching out and sorry for any inconvenience.
We had a slight issue with our phones yesterday but they should be up and running smoothly now. If we don't answer, you also have the option to leave us a voicemail and we will call you back ASAP.
You can always reach out to us via email as well to subscriptions@seekingalpha.com
If you need any more help, please do not hesitate to contact us.
Regards,
Richard
Thanks for your message and we apologize for any inconvenience.
You are absolutely right. Chat has been problematic lately and it is unacceptable.
We upgraded the chat system over the long weekend, which we thought might address the recent stability issues we've been having. That doesn't appear to have solved it, unfortunately. We're doing everything we can to address this and get chat into the long-term stable situation it needs to be for you and other members.
We appreciate your patience and continued support.
If you need any more help, please do not hesitate to contact us.
Regards,
Richard
Customer support service by UserEcho