Does this happen on certain or specific pages? What page were you on or going to when this last happened?
Laval, can you give us more detail on your issue? What Browser and version is this on? Is there a specific page this is happening on? Can you send a screenshot? Thank you.
Brad, could you supply a little more detail. Were you on Seeking Alpha and did you either click a video or when watching a video, did you click the "enlarge to full screen" icon? Was the video linked to a specific advertising partner?
Do you remember what company that was and when?
WhitneyB, we have reviewed you account and it does not look like you are receiving them any longer. If you are please let us know. One, it could possibly be coming from another account if you have a second SA account. Also, please send along a screenshot of that alert so we can see the timestamp, ticker and alert. Thank you.
Thank you for letting us know. We are looking into this for you.
Without knowing more, it is hard to diagnose. Can you please let us know: Your operating system, browser, were you logged in or logged out, what page(s) were you seeing this on, when did this start? Thank you.
Great, I am glad you are no longer receiving the unwanted alerts. If you do start getting them, please list out the tickers in question and I will see if I can replicate.
Please also check that you do not have multiple Seeking Alpha windows or tabs open when you turn off those settings. The other window or tab may not save the same settings.
Customer support service by UserEcho