Your comments
Hello,
Thanks you for reporting the issue. Our team is already working on it and we expect this to be fixed soon.
Regards,
Eugene
Hi,
Click a profile icon in the left of top pane. Then select settings. This page should be opened now: https://seekingalpha.com/account/subscriptions_settings
Clicking "Update" at fourth row from top allows you to update credit card details.
I hope this helps you.
Regards,
Eugene
Hi,
Muting people from StockTalks has been fixed and should work properly now. Thank you again for reporting this!
Regards,
Eugene
Hi,
Could you please clarify whether you forgot password and unable to reset it, or you cannot change current password from settings page?
Regards,
Eugene
Hi,
Your comment, posted as reply to someone’s comment, is not visible only for a user, who muted you. Whole thread of comments is not visible for a user, who muted you, if you are thread starter. However, all other users will see your comments normally.
Regards,
Eugene
Hi,
Thank you for the post. We will check how quick this can be fixed. Please notice, that muting persons from their profile pages, for instance, works normally at the moment.
Regards,
Eugene
Hello,
Thank you for the post.
Investigating described issue, I have noticed that on website version displayed on tablets the only area, which opens a drop-down menu is an arrow right to the Marketplace service title. Being relatively small, this area sometimes may not be properly clicked, which leads to "sporadic" response, described by you. An issue will be forwarded to our product team for review.
Regards,
Eugen
Hi Adam,
The issue was fixed and key data historical quotes for $GBTC should now be displayed properly.
Regards,
Eugene
Customer support service by UserEcho
Hi!
Could you please provide us with some more details regarding this issue:This additional info may help us to uncover an issue.
Thank you!
Regards,
Eugene