Hi patbob,

Thanks for signing up. If you open the service page - https://seekingalpha.com/author/bret-jensen/research, click on any of the articles and Bret usually includes the portfolio at the bottom. For example - https://seekingalpha.com/research/498952-bret-jensen/5102990-01-22-biotech-forum-weekly-update

If you have other questions about the content, please contact Bret directly, either by clicking on his name in the chat and sending him a message or contacting him via his author page - https://seekingalpha.com/author/bret-jensen

Thanks,
Daniel

Hi Andrew,

Thanks for the message. You signed up with another email address, an optonline.net address. Please go to seekingalpha.com/clean and log in using that and the accordant password. If you need help with the password or remembering the email address, email us at prosupport@seekingalpha.com to let us know.

Thanks,

Daniel

Hi LCOPD,

Thanks for the message. We will resend you his welcome email.

Best,

Daniel

Hi Tamaharbor,

Thanks for the message, sorry for the delay. We have a bug related to users who have more than 5 subscription services. We are working on this.

In the meantime, we have noted the cancellation request and will cancel all subscriptions as soon as possible. Please contact us at subscriptions@seekingalpha.com if you have further questions.

Thanks,

Daniel

Hi Kevin,

Thanks for the message, and sorry for the issue.

It looks like you have two accounts on Seeking Alpha, and the emails for HFIR Natural Gas (including instructions on how to reach us ) are going to the other account. Could you go to seekingalpha.com/clean and then log in using your other account (nickname - indoreservoir) and the corresponding password? If you don't remember the email address or the password, email us at subscriptions@seekingalpha.com. We can address from there.

Thank you,

Daniel

Hi farrrg1,

Thanks for the message. We'll cancel this subscription for you.

You can manage those yourself here - https://seekingalpha.com/account/subscriptions_settings. We've also posted an article on the feedback forum to explain that process - https://seekingalpha.com/feedback?uri=/forums/2-knowledge-base/topics/1545-how-do-i-cancel-my-subscription/.

Thank you,
Daniel

Hi dnkeister99,

Thanks for the message. Could you send us an example so we can look closer? You can either post here or email us at subscriptions@seekingalpha.com.

Best,

Daniel

Hi Randy,

Thanks for the message. The easiest way to manage subscriptions (including canceling) is to go to your settings page - https://seekingalpha.com/account/subscriptions_settings. We need to make that easier to find, but you can get to it by clicking on your profile image in the top right of the website; a drop down menu will show up, and settings will be an option.

Separately, you can email us at subscriptions@seekingalpha.com to cancel.

Please let us know if you'd like us to do that for you or if you have any other questions.

Thanks,
Daniel

Hi Brokentop,

Thanks for the message. We see the issue, you were accidentally signed up twice. Please bear with us while we work on the refund, and we will be in touch with you soon.

Best,

Daniel

Hi Pim,

Thanks for the message. We're not quite understanding the question as far as the threshold, could you clarify? We don't have a threshold of any sort on our end.

If you'd like, you can contact us at subscriptions@seekingalpha.com to discuss the status more directly.

Best,

Daniel