Hi mistapproach,

Thanks for the message.  The service is not yet live, so it's not available. We expect to launch relatively soon, so save that link!

Best,

Daniel

Hi fb2smith,

Thanks for the message. The last date of your subscription was yesterday, February 4th. You won't be charged again and your access has expired. Please let us know if we can help with anything else.

Best,
Daniel

Hi Walter,

Thanks for the message. Please follow the same instructions as above and then contact Brad directly. You can do so by clicking on his name in the chat room and sending him a direct message.

Thanks,
Daniel

Hi,

Thanks for signing up. You should be able to find the subscription here - https://seekingalpha.com/author/brad-thomas/research

If you can't log in, try going to seekingalpha.com/clean, and then logging in with your email address tied to your Seeking Alpha account and the relevant password.

If you're still having issues, please email us at subscriptions@seekingalpha.com and we will help you get started.

Best,

Daniel

Hi John,

Thanks for the message. You are scheduled to be billed at the annual date of your subscription, which is in June, and you will maintain your existing price. You can check your status here - https://seekingalpha.com/account/subscriptions_settings

The renewal happens automatically unless you cancel before then or unless we are unable to bill your card. We will email you in the latter case.

If you have any questions, email us at subscriptions@seekingalpha.com.

Thanks,
Daniel

Hi Russ, thanks for the message. We have a data provider issue, we are hoping they will resolve this shortly. You can follow the status at status.seekingalpha.com.

Best,

Daniel

Hi Gerald,

Thanks for the message, I'm sorry to hear the issue. Please go to seekingalpha.com/clean and then log in with your comcast address and related Seeking Alpha password. You should have access after that. If you need help with that, email us at subscriptions@seekingalpha.com.

Thanks,

Daniel

Hi Ob77,

Thanks for the message, we'll follow up with you via email to address the account.

Best,

Daniel

Hi e_nibaldi,

We'll follow up with you via email shortly.

Thanks,

Daniel

Hi Sri,

Thanks for the message. We had some brief issues yesterday but they have been resolved. Please let us know at subscriptions@seekingalpha.com if you see any other issues.

Best,

Daniel