Hi Rob and Ravi,

Thanks for your messages.

Our engineers are looking into it now and I'll post as soon as I have an update.

Thank you for your patience in this regard,

-Dave

Hello Rob,

Happy to hear that its working for you now :)

Do let me know if I can be of further assistance.

All the best,

-Dave

Hello Rob,

Thank you for your message.

I'm sorry to hear your having this issue, it should have been fixed in our latest version update.

When was the last time you tried to uninstall/reinstall?

Can you please try again?

Thank you,

-Dave