Thank you for your message and I apologize for the inconvenience.
From what I see, you are using an old version of the app.
Please update to the latest version. Make sure you are installing version 3.10.6 or later.
If you already installed 3.10.6 or later and the problem persists, try to log out and log in again.
Thanks for your messages and we apologize for any inconvenience.
We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.
In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.
Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.
Tr0y reinstalling the app.
Thank you for reporting. We are looking into it.
Try reinstalling the app.
Thank you for your feedback.
We are looking into it. It is definitely on our roadmap.
Customer support service by UserEcho