Hi richin 10,
First of all I want to make sure Cheddar isn't autoplaying with sound in Windows 10. Please confirm. And if it is, which browser are you on?
2nd, you can mouse over the cheddar window to see several controls including a pause button (see attached screenshot). This will freeze the video feed.
If you go to the Edit tab in the Data view of the portfolio (https://seekingalpha.com/account/portfolio/edit), you can 'x' on any single ticker you want to while keeping the rest of the portfolio intact.
We have deployed a fix in production. Please try unsubscribing again.
To better understand your issue - please send a screen cap of the page you're getting blocked on and we'll take a look.
Thanks for your report. The issues you are reporting are relatively new and ones we're taking very seriously. We agree that this is an unacceptable user experience and are doing everything we can to rectify the situation.
We do test the site across all 4 major browsers:
We are aware of the FF issue you mention here - it's a relatively new bug affecting some users on FF - and are working diligently to fix it.
We totally agree David and apologize for the issues. The good news is we're rolling out a new chat client next week which should resolve all of these issues for once and for all.
I will make sure your account is closed ASAP.
Very interesting suggestion. We've considered it in the past but feel it would then unfairly penalize newer services - unless we also added an additional column for 'Date Service Started'.
The good news is we will be redoing this page to make it easier to sort through in the not-too-distant future. We'll definitely keep your suggestion in mind when we do.
Your paid subscriptions are now easily accessible from every page of the site. In your case, it should look as follows:
All of your subscription and user settings are also now available in the upper right hand corner of the site.
Customer support service by UserEcho