I am checking with our tech team Vicad

Larry,

This has been a very hard issue to crack but we feel we finally had a breakthrough today. It will take us some time to deploy the solution we feel will fix these issues but at least we think we've finally isolated the root cause. 

Best,

Jonathan

Hi vicad,

We are working on resolving these issues. Hopefully it will be soon but it is likely to take a bit more time here. Thanks for your patience and sorry for the inconvenience.

Best,

So once you pause the video feed it should no longer require any data. Why do you believe that even after pausing Cheddar it is still taking up data

Hi richin 10,

First of all I want to make sure Cheddar isn't autoplaying with sound in Windows 10. Please confirm. And if it is, which browser are you on?

2nd, you can mouse over the cheddar window to see several controls including a pause button (see attached screenshot). This will freeze the video feed.

Best,

Hi,

If you go to the Edit tab in the Data view of the portfolio (https://seekingalpha.com/account/portfolio/edit), you can 'x' on any single ticker you want to while keeping the rest of the portfolio intact.

Best,

Hi Anon,

We have deployed a fix in production. Please try unsubscribing again.

Best,

Hi,

To better understand your issue - please send a screen cap of the page you're getting blocked on and we'll take a look.

Best,

Hi Mike,

Thanks for your report. The issues you are reporting are relatively new and ones we're taking very seriously. We agree that this is an unacceptable user experience and are doing everything we can to rectify the situation. 

Best,

Jonathan

Larry,

We do test the site across all 4 major browsers: 

- Chrome

- FF

- Safari

- Edge

We are aware of the FF issue you mention here - it's a relatively new bug affecting some users on FF - and are working diligently to fix it.

Best,

Jonathan