Your comments

To add some specificity to this, the previous layout, which predominately was side-by-side, made it much easier to actually use the website.  The left-hand pane could be scrolled and adjusted to control the contents of the right hand pane WITHOUT a lot of extraneous scrolling - in fact, switching portfolios required almost no scrolling.

With the new layout - basically single column vertical - you are constantly scrolling up and down (lots of scrolling up and down) when you want to switch portfolios.  Furthermore, because it's "single column vertical", as soon as I scroll down to look at more articles in my feed, the view of my current stock prices (and other info) is lost. I must scroll back up to see price data.  Lots and lots of scrolling up and down.

There is only one reason I can think of as to why you did this: you got tired of supporting different layouts for different devices, so you "dumbed-down" the computer browser layout to match the layout on mobile devices.  

Poor decision: you sacrificed significant functionality for a little more work.

Could the web support team please look at this? 

1) I have tried unmuting the author from my settings page and then manually re-muting him from his.  No change

2) I have tried completely deleting my cache and then re-starting the browser - also no change

This feature had been working fine until this morning.  

Same here - can't get into my portfolio at all.

Mine's working too. Thank you Daniel Hochman!!

I know. Who would have a "My Portfolio" page without the portfolio!


Another distinct possibility is SA can't replicate the issue or they don't know how to fix it. I found a feedback comment from several weeks ago with what appeared to be an identical issue that SA couldn't replicate. They suggested the old 'clear your cookies and cache' - which I tried but made no difference.


They definitely did something - I just don't know if what they did was a 'bug' or a 'feature'. I was on the site yesterday morning when it happened; I had been reviewing my portfolio and for whatever reason I refreshed the page - and the content in the portfolio pane just didn't come back.


But I would have thought they would have the courtesy of answering one of my e-mails...

I posted a message on the stock feed. No response.


I forwarded my original e-mail to another e-mail address within SA - maybe it will have more luck.


Based on the silence, I'm beginning to believe we're looking at some new SA policy...

I have e-mailed tech-support multiple times now asking for an update. I have informed them that many users are affected but I've gotten no response whatsoever. I suspect they contract with a third party for website support and no immediate fix is available, but that's just a guess...

Curious, what computer type is everyone on? I'm on a Mac. Is this a Mac specific issue? Neither Chrome nor Firefox works correctly.

I heard nothing from tech-support. Has anyone else heard anything or seen a fix?

I emailed tech-support about the issue but have not gotten a reply yet. Will keep all posted.