Need a Brief Description of the Company's Business
I have nothing but compliments for SA. I am a technical trader and I scan for several technical situations then research the symbols. I start with Yahoo finance and then go to gurufocus and SA. I just started my subscription to SA Premium and have been happy with it with the exception that i still must go to Yahoo finance to find out what the business does, what industry and sector it is in. I did cancel Gurufocus but ended up not saving as much time as I hoped for. The businesss description, industry and sector may be something only available to Premium subscribers. I would think that information can easily be obtained somewhere for a reasonable price.
Keep up the good work.
Turk Tergliafera
How would you rate the customer service you received?
Satisfaction mark by TTurk 4 years ago
Add a comment about quality of support you received (optional):
In my opinion I would not expect support from SA.
I attempted to sign up for a free trial, but my card was not accepted. I was locked out of the free trial and have never used the premium service. Now I have been slammed into th premium service without my authorization. I am disputing the h with my card holder.
Today I get a notice that I had signed up for the premium service and my card was billed.
I DID NOT SIGN UP FOR THE PREMIUM SERVICE, APPARENTLY I WAS SLAMMED.
Seeking Alpha has not responded to phone call or email.