Latest Update is useless

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  • updated
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asking to log in, doesn’t recognize email. Nothing in the app works. More broken now then before 

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SA Maya Natan
  • Answer
Quote from mike keefe

this problem only affects my iPhone!!! Once I enter my email it comes back with ERROR cannot connect to seeking alpha!! so I cannot get to a menu page!

You'll need to update the app to the latest version.

I would suggest to reinstall: Delete your current app from the device and install it again from the appstore

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SA Maya Natan
  • Answer
Quote from mike keefe

this problem only affects my iPhone!!! Once I enter my email it comes back with ERROR cannot connect to seeking alpha!! so I cannot get to a menu page!

You'll need to update the app to the latest version.

I would suggest to reinstall: Delete your current app from the device and install it again from the appstore

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mike keefe

I do not see a suggestion to my problem yet!!! PLease re read problem right above!!

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-1
mike keefe

this problem only affects my iPhone!!! Once I enter my email it comes back with ERROR cannot connect to seeking alpha!! so I cannot get to a menu page!

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charlesmorgan1217

The post and pre market only shows %.  Can you please correct.  BRW the old version was much better

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SA Maya Natan

For all users who are failing to re-login, this is what you should do:


Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.


If it's not working, you can uninstall and reinstall the app.


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-1
SA Maya Natan
Quote from anonymous

Are you going to alert me when fixed?

If you allowed auto-update on your app, it will do it and You'll see a notification about it.


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Irishlaw3

same issue, started today, keeps asking for log in, after I provide it, my portfolio from December shows up. Tried to delete/reinstall the app, same thing. Looks like I have to input everything again, what a pain.

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mike keefe

I phone does not recognize my email and I con not log in.

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anonymous

What is status of fix?

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anonymous

Are you going to alert me when fixed?