Screens not showing data correctly
For example, in Sector & Industry, select "Asset Management and Custody Banks" and it does not show MAIN - Main Street Capital, but when you individually view MAIN it is in that industry and ranked 69 out of 85. Click the "69 out of 85" and it is not showing as 69, and with a quant of 2.49 should be at number 35. Something very wrong here.
How would you rate the customer service you received?
Satisfaction mark by Nanaue 3 years ago
It's an improvement because it appears in the list, but on the main page it says 72 of 86 and the list shows it as number 36. I think you have a lot more missing. Look at ORCC main page where it says 68 out of 86, yet it is missing on the screen page.You need to look at the main page query to see where it gets 86 from and the query on the screener page where only 43 are found (with a quant rating).
Add a comment about quality of support you received (optional):
Hi,
Thanks for flagging this issue.
we've deployed a fix for the same. The issue should now be resolved.
Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha