Seeking Alpha Feedback Forum

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+131
Under review

Pro plan is way to expensive!

trude017mill 3 years ago in Website updated by anonymous 2 months ago 124

Is this new? I've never seen the requirement to buy Pro in order to see an article. I love you guys, but $900/yr is out of the question, just to access a few dated articles. You need a different path to cover costs and make a profit. How about a $15-$20/mo plan, I bet you would get a hell of a lot more takers!

+84
Completed

Paid archive: how SA will kill the vitality of comments and community. FIX

kennethfine 3 years ago in Website updated by SA Admin Amitai Richman 1 year ago 67

After thinking on this a few days, I've concluded SA is making a massive mistake with its paid article archive. Please backtrack before you totally wreck what's good about SA. A few issues:


  1. The best feature of SA is ongoing reader comments on its articles, as company news changes  and a thesis is proven or disproven. You're basically killing the vitality of that. Once people get out of the habit of making informed comment on articles they can read and continue to read, they will not go back.  
  2. Seventy five dollars a month is too much. Thirty dollars a month is too much. I say that as someone who subscribes to three SA Marketplace services, and I've paid as much as $300 a month for single SA Marketplace services in the past. I might pay a token $10 or $20 a year for archive access, because without a vital comment stream.... 
  3. ... the SA archive really isn't that valuable at all. It's mostly old news and old speculation that goes on to be proven or disproven in time. The truly astute or comprehensive article is quite rare, probably less than 1% of articles would be publishable in traditional sources. I certainly wouldn't rely on the SA archive to reliably give me a "deep dive into less-followed companies" or other marketingspeak. That's frankly wishful. 
  4. What was previously good about SA was that almost ANYONE could write and publish quickly. Previously you had choruses of voices weighing in on a stock, some professional, some amateur, some astute, some not-so-astute: many points of view. Readers could read everyone's take and reach their own conclusions. Now there is no ability to compare and no competing voices  from the archive.
  5. As a marketplace subscriber to three services, I am frankly ticked off that you would abruptly lock me out of the archive, as well as hiding the articles I've taken the time to comment thoughtfully about. I've supported SA for a long time, and your thanks to me for this support is to ambush me with a change that breaks SA's entire model. 
  6. As a consumer I do not like it when companies break trust with their longtime customers. Not long ago Evernote pulled a similar stunt: massively jacking up subscription prices and breaking the longstanding paradigm of "Your data on your devices."  I had used Evernote for seven years and was a subscriber and fan. In one afternoon I pulled all of my data out of Evernote and put it into Microsoft OneNote; I haven't been back since. Users lost often don't come back once they lose patience. Your format and your platform is replicable. 
  7. In addition to reversing this ill-conceived policy, SA leadership should consider meeting to craft a small-scale "SA Commmunity Bill of Rights" to help guide future policy, and give angry and future members of the community of what you generally will and will not do. The businessfolk in you probably bristle at the idea of handing any sense of control to the rabble -- after all, this is your property to monetize -- but "community" cuts two ways. If you want it, you can't just dictate to it, you have to appreciate it and grow it. Places like Facebook have little sayings and mini lists of users rights: one of Facebook's taglines is: "it's free and it always will be". If you're going to ask people to make a commitment of time to your community, you need to give a better sense of what they're buying into. 
  8. Finally, if an issue driving this change is mobile ad revenue, or ad revenue generally, it may be partly because your mobile application(s) need a lot of help. They do only a subset of what the website can do, including frankly basic things like offering an integrated SA Marketplace chat. One user in one of our groups reports there is a separate "SA Chat" app, but he also reports that it was eating 10 gigabytes of cache data. Android users can enable "Desktop Mode" to get some functionality of the SA website back on their phones, but I have not found a way to persist this setting as I navigate between pages and articles: I'm continually led back to the lame mobile app. Many kids these days just don't use desktop or notebook computers that much, and an online property that doesn't do mobile is disadvantaged. 
+79
Under review

Annoying pop-ups for SA "premium service"

maillot jaune 7 months ago in Website updated by Urker 1 week ago 88

Is it really necessary to get a pop-up asking me to subscribe to your premium service every 5-10 clicks? Beyond annoying. 

Pop-ups
+47

Any plans to add Canadian exchanges (TSX; TSXV; etc)?

anonymous 3 years ago in Website updated by Michael1944 4 weeks ago 21

Any plans to add Canadian exchanges (TSX; TSXV; etc)?   I tried to add ABCN and PTK to my portfolio but cannot.

+39
Under review

can you give us a choice?

glworld 6 months ago in Website updated by Steve Crawford 3 months ago 25

evidently someone is in love with his SA layout and thought these 'improvements' would be welcomed by all...

i hate it and wonder what you guys were thinking?  was anyone pushing for a new look?  common sense would AT LEAST have you give us an option to try out the new layout but always having the old one available.

this is financial information...data and news that help us make decisions on our investments...this isn't a video game or kids sight...(although it seems they are more capable of finding out FIRST what their users prefer)

whoever 'conned' management into thinking this was better and everyone would just be so thrilled...needs to get real...

this is crappy...without warning...right in the middle of a market crisis...are you guys nuts?

Answer

Hi all,


I will try to answer some of the queries raised above.

The new portfolio page is packed with a lot of useful features while keeping everything that you loved about the old portfolio.
1. JUMP TO ARTICLES - You can jump to articles related to your portfolio by clicking on 'View Headlines' on the far right or you can collapse your list of stocks by clicking on your portfolio name (Portfolio 1, in this case) and clicking 'All Portfolio'



2 EDIT HOLDINGS - You can edit shares in a lot by clicking on shares and then choose to edit or add lots:
A. 

B.

C.

D.

3. SORT ALPHABETICALLY - You can also arrange your stocks alphabetically by clicking on the symbol column, and then arrange them in ascending/descending order and you can also have a custom sort on any other column like 'Change %', 'Volume' etc. Your desired sorting will be saved by default.

Additionally, you can view a lot of helpful metrics like Earnings (to track earnings call date), Growth, Performance etc. that will aid you in managing your portfolio.
I'm sure in due time you will find the new portfolio page very useful and friendly.

Regards,
Kushal Mehrotra

Data QA Analyst, Seeking Alpha

+31
Fixed

Portfolio Day Watch Not Loading Stock Prices

lperruso 2 years ago in Website updated by anonymous 1 year ago 51

My daily data is missing for all the stocks I follow

+26
Fixed

Site going into a reloading loop due in Safari due to MacOS update 10.15

Alton Brantley 10 months ago in Website updated by TrevorHealSA 10 months ago 51

When a web page loads, it gets a series of loading errors (visible in the "Developer-> Javascript console" on Safari.  It has happened on 3 different posts.

+26
Under review

Keep getting please click “I am not a robot” to continue

Trek Investor 2 years ago in Website updated by NecessityMadeMeDividendInvesto 1 year ago 6

I keep getting the Please click “I am not a robot” to continue screen when I click on links. This has been happening for a week or two and really slows down the user experience. Please let me know if there is a fix on my end.

+25
Fixed

Virsus alert: Please be advised that I am getting the following alert from my anti-virus application (AVG)

Sam Sawyer 2 years ago in Website updated by clean-up-1 10 months ago 28

This happens when I click on notifications that inform me of new comments on articles and authors that I am following.  It could be a false alarm but please investigate and advise.  My email address is sam.sawyer@gmail.com.



Answer

Hi,


To provide some more transparency here. Avast & AVG (and possibly others) incorrectly identified a piece of our code as Malware. We have rectified this issue with them and you should no longer see this message. If you still see it, try closing your browser and re-opening Seeking Alpha. 


To be clear, no malware, virus or data breach occurred here.


Please don't hesitate with any follow up questions.


Thanks,

Daniel