Seeking Alpha's Feedback Forum
iPad users, please note:
We are currently experiencing the following issues with the app:
1) Shows Message: Comments for this article are disabled. Unable to comment
2) Crashes on iOS 10 with various activities such as Searching for a ticker, adding to portfolio, reading news or analysis.
Status: There is a new release in the app store 3.10.14. It is in Slow rollout mode so if you want to get it right away, you need to uninstall and reinstall the app from the store.
Our team reviews every post in this forum. However, we cannot guarantee a personal response to every post.
Notifications not populating in the app. I get the pop up notification on the iPhone but it doesn’t show up within the app. Did the recent iPhone upgrade. Is that the issue?
Thank you for your message and I apologize for the inconvenience. We are working on a fix for the notifications bug.
In the meantime, please try reinstalling the app, in some cases that fix the issue.
App has been very unstable of late.
Thank you for your message and I apologize for the inconvenience.
1) We are aware of the iPad bug and working on a fix.
2) Regarding the new portfolio design: To toggle the % and $ change - tap the red/green box.
Prices not showing up in app portfolios since upgrading to iOS 11.1.3. Price changes show, but stock prices do not. I deleted and reloaded the app and restarted iPad mini twice to make sure.
On iPhone app 3.8.2 can no longer scroll through portfolio. And still unresolved, cannot view notifications.
I have not been able to use this app for approx a month (or more?). I am now looking for an alternative. This app was very useful for general information and conversation in specific topics. Unfortunately, I now realize I was relying on its information too much.
Once I find a viable alternative, I see little reason to keep this app with how long it takes to get support. Sad.
asking to log in, doesn’t recognize email. Nothing in the app works. More broken now then before
You'll need to update the app to the latest version.
I would suggest to reinstall: Delete your current app from the device and install it again from the appstore
The notification tab doesn’t show the articles after the recent update
Seeking Alpha just went blank after the update.. I was able to get some information after going to the App Store and opening from there. It is not giving the actual stock prices however just the amount of change..
It also keeps crashing.. I have plenty of space available on my iPad.
SA app crashes after posting comments, no way to report a bug and I can no longer see what I’m typing in comments past the first line. Everything was working great two updates ago.
hank you for your message and I apologize for the inconvenience.
We are working on a fix, but in the mean time, reinstalling the app will fix this issue for you.
Customer support service by UserEcho