Seeking Alpha's Feedback Forum

Our team reviews every post in this forum. However, we cannot guarantee a personal response to every post.

Important note for iPhone and iPad app users.   We found an issue where after running the app for a while, it starts to have issues communicating with the server.  This can manifest in an inability to write comments or general behavior issues with the app.   If the app starts to act strangely, please uninstall the app from your phone and reinstall it from the app store.  We are working on a fix for this issue and it will be available as soon as possible.  Sorry for the inconvenience.

+427
Under review

Notifications not populating in the app.

hendi1 9 months ago in iPhone App • updated by DoTheEvolution 19 hours ago 36

Notifications not populating in the app.  I get the pop up notification on the iPhone but it doesn’t show up within the app. Did the recent iPhone upgrade. Is that the issue? 

Answer
Maya Natan 6 months ago

Thank you for your message and I apologize for the inconvenience. We are working on a fix for the notifications bug.

In the meantime, please try reinstalling the app, in some cases that fix the issue.

+150
Completed

Stock prices missing on portfolio page

bell_d47 6 months ago in iPhone App • updated by Boomalakamishabob 5 months ago 28

App has been very unstable of late.

Answer
Maya Natan 6 months ago

Thank you for your message and I apologize for the inconvenience. 


1) We are aware of the iPad bug and working on a fix.

2) Regarding the new portfolio design: To toggle the % and $ change - tap the red/green box. 

+129
Under review

Stock Prices not showing in app after 11.1.3 upgrade

Gordon Frank 6 months ago in iPhone App • updated by Maya Natan 5 months ago 5

Prices not showing up in app portfolios since upgrading to iOS 11.1.3. Price changes show, but stock prices do not. I deleted and reloaded the app and restarted iPad mini  twice to make sure. 

+102
Under review

Cannot scroll through portfolio on iPhone

giles.christopher 5 months ago in iPhone App • updated by Kojirou 4 months ago 22

On iPhone app 3.8.2 can no longer scroll through portfolio. And still unresolved, cannot view notifications. 


I have not been able to use this app for approx a month (or more?). I am now looking for an alternative. This app was very useful for general information and conversation in specific topics. Unfortunately, I now realize I was relying on its information too much. 


Once I find a viable alternative, I see little reason to keep this app with how long it takes to get support. Sad. 

+102
Under review

Latest Update is useless

sprago15 6 months ago in iPhone App • updated by Maya Natan 6 months ago 18

asking to log in, doesn’t recognize email. Nothing in the app works. More broken now then before 

Answer
Maya Natan 6 months ago

You'll need to update the app to the latest version.

I would suggest to reinstall: Delete your current app from the device and install it again from the appstore

+62
Fixed

Notifications tab not showing after the recent update

chee aik 9 months ago in iPhone App • updated by Ozzy 6 months ago 13

The notification tab doesn’t show the articles after the recent update

+61
Under review

Failure to load stock information after update to IOS 11.3.1

ANJ 6 months ago in iPhone App • updated by Maya Natan 6 months ago 4

Seeking Alpha just went blank after the update.. I was able to get some information after going to the App Store and opening from there. It is not giving the actual stock prices however just the  amount of change.. 

It also keeps crashing.. I have plenty of space available on my iPad. 

+53
Fixed

Notifications

tmay 9 months ago in iPhone App • updated by Maya Natan 5 months ago 3

notifications r not working.   Not clearing old ones and no new notifications in the past 30 days.

+44
Under review

App crashes after posting comments

missretta 11 months ago in iPhone App • updated by Don P 4 weeks ago 12

SA app crashes after posting comments, no way to report a bug and I can no longer see what I’m typing in comments past the first line. Everything was working great two updates ago.

Answer
Maya Natan 3 months ago

hank you for your message and I apologize for the inconvenience. 

We are working on a fix, but in the mean time, reinstalling the app will fix this issue for you. 

+39
Fixed

“Show Data” is blank, no info

stuyoung1 6 months ago in iPhone App • updated by Maya Natan 5 months ago 11

On my iPad when I tap the “show data” on a stock quote nothing appears, the area that typically shows the date is blank.