Seeking Alpha's Feedback Forum
Note: If you are running our app on your iPhone/iPad or Android device and you have a technical issue, please try to uninstall and reinstall the app from the store and see if the problem is resolved.
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Since last week, the list of bullet points in the summary at the start of articles are badly formatted in the IOS Seeking Alpha app.
It is as though the text for each bullet point is formatted as twice the width of the iPhone screen, so only the right half of each line of text is visible and readable.
Also, the two finger swipe, "speak screen" gesture no longer speaks the contents of the bullet points, so I can't listen to them that way either, like before. It merely reads the nature of the firming fort the bullet items, not the contents of bullet items.
Could you share a screenshot?
Thanks for your messages and we apologize for any inconvenience.
We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.
In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.
Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.
Most of the stock price shown are I rounded to the nearest dollar. No decimal point is shown.
Thank you for reporting. Please update the app version - the bug was fixed.
Are you going to fix this or not?! I see many others with the same problem. Wtf?
Thank you for your message and I apologize for the inconvenience.
Please reinstall the app. Make sure you are installing version 3.8.8.
If you already installed 3.8.8 and the problem persists, try to log out and log in again.
The program is not showing the current prices on the home page. It does show it on the individual stock page
prices not shown on the home page for my iPad
Whenever I enter my email to sign in, I receive an error code telling me the app cannot connect to Seeking Alpha. That screen will then disappear, and I can see the 3 market indices, but none of my personal positions or notifications. The desktop version seems to be fine - this is only happening in the iPhone app.
Customer support service by UserEcho