Seeking Alpha's Feedback Forum

Our team reviews every post in this forum. However, we cannot guarantee a personal response to every post.


+6

No final price on ipad

robewats4 8 months ago in iPhone App 0

I don’t get the price of the stocks - I do get the action such as how much a stock went up,or down for the day.  Plus, I don’t get the data like dividend yield.

+6
Fixed

No decimal point is shown in stock price.

merryleecp 8 months ago in iPhone App • updated by Maya Natan 7 months ago 1

Most of the stock price shown are I rounded to the nearest dollar. No decimal point is shown.

Answer
Maya Natan 7 months ago

Thank you for reporting. Please update the app version - the bug was fixed.

+6
Under review

Cannot connect to SA

tonyross1963 8 months ago in iPhone App • updated by Maya Natan 7 months ago 1

Are you going to fix this or not?! I see many others with the same problem. Wtf?

Answer
Maya Natan 7 months ago

Thank you for your message and I apologize for the inconvenience. 

Please reinstall the app. Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.

+6

The program is not showing the current prices on the home page. It does show it on the individual stock page

behingerty 8 months ago in iPhone App 0

prices not shown on the home page for my iPad

+6
Fixed

No longer able to sign in

anonymous 8 months ago in iPhone App • updated by Maya Natan 8 months ago 9

Whenever I enter my email to sign in, I receive an error code telling me the app cannot connect to Seeking Alpha. That screen will then disappear, and I can see the 3 market indices, but none of my personal positions or notifications. The desktop version seems to be fine - this is only happening in the iPhone app. 

+6
Under review

My app doesn't work since latest update.

anonymous 8 months ago in iPhone App • updated by Maya Natan 7 months ago 1
+5
Under review

Still have not received any notifications since Monday 12:49pm

anonymous 3 months ago in iPhone App • updated by Maya Natan 3 months ago 1
Answer
Maya Natan 3 months ago

I would suggest deleting the app and installing it again from store.

+5
Under review

New update App on iPhone still not working.

ardie67 8 months ago in iPhone App • updated by Maya Natan 7 months ago 1

Now  4th update that doesn’t work.  Basically useless.   Very disappointing.  Wish I hadn’t upgraded.   Plz fix

Answer
Maya Natan 7 months ago

Thank you for your message and I apologize for the inconvenience. 

Please reinstall the app. Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.

Answer
Maya Natan 7 months ago

Thank you for your message and I apologize for the inconvenience. 

Please reinstall the app. Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.

Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.