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Please report issues with the site or mobile apps here.

+2
Completed

Did not know anything about a free article limit. What is going on?

creese 2 months ago in Login/Access Issues updated by Phideaux 3 weeks ago 2
Paywall
Answer

HI there,

Thanks for reaching out! 

In order to continue providing our users with outstanding financial analysis and news, we changed our Paywall policy in January 2021.

You can read more about this change here: https://seekingalpha.com/article/4396836-important-update-for-seeking-alpha-users

The good news is that you can still access any article on any stock, even without a paid subscription, though there is a monthly limit to how much you can read.

This limit is dynamic to the individual member, based on the device they use, the traffic source, and a number of other parameters. It resets itself every 28 days.

If you want to keep reading past the limit, you can just go ahead and start your free two-week trial of Seeking Alpha Premium - no commitment required.

Premium, apart from providing you unlimited access to analysis articles also provides you with many other powerful tools that can help you with your investing. You can get an overview of the service here.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+2
Completed

Your connection is not private NET::ERR_CERT_AUTHORITY_INVALID

ro7all 4 months ago in Login/Access Issues updated by SA Admin Shubham Shresth 1 week ago 1

cannot connect with Chrome or Brave browsers, help please

Random
Answer

Hi there,

Thanks for the message and sorry about the issue.

Please check if you're able to access the site on other browsers (Like Edge, Internet explorer)

If websites can be accessed without issue in an alternative browser, try clearing out the cache and cookies stored by Chrome/Brave from the Settings page.

Switching off the "Predict network actions to improve page load performance" option under the Privacy heading may also fix the problem.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1
Awaiting Customer Reply

Tempted by premium, but doubtful it would prove I'm not a robot

anonymous 2 weeks ago in Login/Access Issues updated 2 weeks ago 4

This is a tempting offer. Then I remember how annoying this is....


And I don't trust premium would fix this (saw a forum post suggesting it wouldn't).

Pop-ups
Answer

Hi there,

Thank you for reaching out and sorry for the inconvenience caused

Could you please confirm if you are using standard browser, that there’s no automation of any kind, user agent simulation or extension that prevents setting PX cookies? The press and hold option usually occurs due to this.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

0

Sign in not functioning - deleted existing portfolios

anonymous 4 days ago in Login/Access Issues 0

Unable to log in.  On July 27th via Apple Services I signed up for your paid subscription.  It worked on my iPad until 2 days ago when it ask for a sign in again.   I have tried via Apple sign in several times.  Deleted the app and reinstalled it etc.  How do I sign in and get access?  Or am I suppose to go to Apple??

0

Logging in keeps creating new account

anonymous 2 weeks ago in Login/Access Issues 0

Tried to log in to my account C X Alexandre and system keeps sending verification emails and then created a new empty account. Clicked for password reset and the same thing happened.

0
Under review

Seeking Alpha wants me to pay for this?

CarefulClimber 2 weeks ago in Login/Access Issues updated by SA Admin Shubham Shresth 2 weeks ago 1

Ooops...
Something went wrong while loading this page.

Technical problem/bug
Answer

Hi there,

Can you please share what you were trying to access? A screenshot would help if the problem is still there.


Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha