+1
Fixed

Percentage change for portfolio stock price not reporting

bac3ski 10 months ago in iPhone App • updated by Maya Natan 10 months ago 10

iOS v 3.10.0  Latest version is showing the current price in both columns instead of the change percentage in the second column. I like the return to the format though. 

Answer

Answer

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10 or later.

If you already installed 3.10 or later and the problem persists, try to log out and log in again.

GOOD, I'M SATISFIED

Uninstalling and reinstalling the latest version did correct the problem.  I was running the latest version, but reinstalling worked.  Thank you.

Satisfaction mark by bac3ski 10 months ago
Under review

Could you share a screenshot?

Thank you for reporting. We will investigate. 

In the mean time, please reinstall the app and let me know if it happens again.

Here's the screenshot:

Image-1.jpg

I hope this worked.

I am seeing the same even with the latest update. 

here is a screenshot

hm. Couldn’t upload my screenshot. 

Im having the same problem viewing on my computer. The stock changes in Portfolio view are presented as %, not absolute $ change      ss

while in homepage view, the Portfolio presents % and absolute


I cleared cookies.

Answer

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10 or later.

If you already installed 3.10 or later and the problem persists, try to log out and log in again.

Not sure I understand about the app on my computer...which is where the problem in. But I downloaded a new apron my cell phone.  I got rid of old book mark and reloaded the site on my browser and it is working now.

Thank you


G