Can’t unsubscribe from daily portfolio updates. Emails continue after unsubscribing multiple times.

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Nvz1
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Replies 7
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JD 90065

Me too, I have the same problem and it pisses me off. 

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larrybe

I have clicked unsubscribe multiple times  and still getting e-mails. I don't want your paid for content.  Quit sending me e-mails.

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SA Admin Kushal Mehrotra
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Please check, the email account used to log into SA is the same as the one receiving the emails.
Please let us know here if this is not the case.

Regards,
Kushal Mehrotra
Data QA Analyst

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JD 90065
Quote from SA Admin Kushal Mehrotra

Please check, the email account used to log into SA is the same as the one receiving the emails.
Please let us know here if this is not the case.

Regards,
Kushal Mehrotra
Data QA Analyst

The email account is the same as the one receiving the emails. I received another email today entitled "pre-market summary on your portfolio JD Total". I sent it to my spam folder. 

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anonymous

I subscribed to premium but I still cant access it. Please cancel my premium account and send me a acknoledgement.

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tlapp

Same here.  I've repeatedly unsubscribed and about ready to drop the entire site if they keep sending those unnecessary and annoying e-mails. 

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Nvz1
Quote from SA Admin Kushal Mehrotra

Please check, the email account used to log into SA is the same as the one receiving the emails.
Please let us know here if this is not the case.

Regards,
Kushal Mehrotra
Data QA Analyst

It is the correct email.  As some other users noticed, the issue is that every time a new stock is followed, you are resubscribed to the email.  This should not be happening.