This is very troublesome that it is impossible, as far as I can see, to be able to call S/A and talk to some1, as opposed to oly emailing, as being SEVERELY Handicapped it takes me about 20 - yes TWENTY time as long as others to email/text anything! HELP!
As Seeking Alpha is a free website, we don't offer direct support for non-paying subscribers. PRO subscribers do receive direct support. However, we'd be happy to help you as much as possible on this forum.