Pasting symbol list into portfolio is broken! Worked fine a week ago

Avatar
anonymous
  • updated
  • Completed

When I try to paste a comma-separated list of tickers into my portfolio, it does not work. It only accepts the last symbol. For example, I open my portfolio and hit add symbols and I try to paste in something like:

FB,AAPL,MSFT


When I hit enter, only MSFT is accepted. This used to work perfectly a week ago. What changed?

How would you rate the customer service you received?

Satisfaction mark by anonymous 2 years ago

Add a comment about quality of support you received (optional):

Pinned replies
Avatar
1
SA Admin Kushal Mehrotra
  • Answer
  • Completed

Hi all,

our technology team has recently fixed this issue and the feature should now be available to all users.
Please check and let us know, if it is working fine for you or if you'd need any other assistance.

Regards,
Kushal Mehrotra
Data QA Analyst

Replies 8
Avatar
3
zyguy27

Super ditto.

Sometimes I generate a combinations of portfolios that have up to 100 entries.

There is no way that I am going to enter all of these manually one at a time.

It was great the way it was.

Please, PLEASE put it back the way it was.

Avatar
1
anonymous
Quote from zyguy27

Super ditto.

Sometimes I generate a combinations of portfolios that have up to 100 entries.

There is no way that I am going to enter all of these manually one at a time.

It was great the way it was.

Please, PLEASE put it back the way it was.

Yes!! Glad I'm not the only one. Please fix!

Avatar
2
SA Admin Kushal Mehrotra
  • Planned

Hi,

Thanks for writing in. We're aware of the issue and our development team is working on the same.
Requesting your kind patience.

Regards,
Kushal Mehrotra
Data QA Analyst

Avatar
0
anonymous

Any updates?

Avatar
0
SA Admin Kushal Mehrotra

Our technology team is still working on this issue.

Avatar
0
anonymous

It seems like this might be fixed. Can you confirm?

Avatar
0
Queen of Covered Calls

yes, it is working now for me. Ticked me off, when I started the 2 weeks premium eval, that I had to type all tickers by itself....

Avatar
1
SA Admin Kushal Mehrotra
  • Answer
  • Completed

Hi all,

our technology team has recently fixed this issue and the feature should now be available to all users.
Please check and let us know, if it is working fine for you or if you'd need any other assistance.

Regards,
Kushal Mehrotra
Data QA Analyst