I can not see any comments in any artical

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anonymous
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Hi Seeking Alpha. I simply can not see any comments under any artical. See screenshot. Could you assist? Thanks!

Image 242

Replies 33
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kaplancreative

had to do an iPhone restore yesterday and now I cannot see the comments even though logged into SA and see portfolio with all stories. Argjhhh

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MisterEC

Yes, this morning everything seems to be back to normal.  Good we pursued it,or I might have gone, thinking that was the new 'regular' subscription.

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anonymous

Hi All,


This issue should now be resolved. Please let us know.


Thanks,

Daniel

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anonymous

Hi,


If anyone can contribute around 10 minutes of time for our tech team to do a screenshare with you, please email me at danielh@seekingalpha.com with a time you are available between 7AM EST and 12PM EST.


Thanks,

Daniel

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MisterEC
Quote from anonymous

Hi,

When this happens can you please check the top right corner and see if you are logged in? Do you see the user picture there or "Sign In / Join Now"?

Though I can log in from a saved tab, when I go to other pages, I am not logged in somehow.  Also when I use the links in email I am not automatically logged in as I usually am.  The picture icon is not active either.

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anonymous

I can not see any comments in latest Firefox for Windows. In rest of the browsers, comments work.

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MisterEC

This is posted with IE and I still see no comments.

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MisterEC
Quote from anonymous

Hi All,


What happens when you switch browsers? For example, try it on Chrome, FireFox, Internet Explorer or Safari (not the one you are having the issue on) and let us know if that helps. 


Thanks,

Daniel

If the browser has worked fine up until now, why would that be the problem?  I logged on and their are supposedly 5 new comments here, https://seekingalpha.com/article/4147008-will-economic-boom?v=1519056704&comments=show, and I see none.  Nomadicmist is on an I phone, I am using Chrome and win 10.

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anonymous

Hi All,


What happens when you switch browsers? For example, try it on Chrome, FireFox, Internet Explorer or Safari (not the one you are having the issue on) and let us know if that helps. 


Thanks,

Daniel

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nomadicmist

I still cannot see any comments. Just unsure what I can do. I checked all my settings and they looked fine. Very frustrating...