Blank screen

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MAYHAWK
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  • Completed

Second time today that I click on an article and only get a blank screen under the header.  WTH has happened to SA?  Constant issues with this site anymore.

Data Issue Raised

How would you rate the customer service you received?

Satisfaction mark by MAYHAWK 2 years ago

Constant problems which take days to fix and contact only overnight rather than during the day so unable to reply in real time.

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SA Admin Shubham Shresth
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  • Completed

Hi,

The issue has now been fixed and no issues will be faced going forward. Please note, the fix is for new emails and not for emails that have already been sent. Apologies.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Replies 7
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2
MAYHAWK

I forgot to mention this occurs when clinking on article link from newsletters.

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SA Admin Shubham Shresth
  • Under review

Hi,

Can you please confirm if this issue is still being faced?


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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2
MAYHAWK

I am now able to reply here by opening a Breaking News article.  The links to articles in newsletters are just blank screens.  The issues continue to pile up and are making SA almost unusable.

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2
MAYHAWK

The article links in Morning Briefing and IPO/SPAC don't open, only blank screen.  The article links in the other newsletters I get seem to be working.

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2
MAYHAWK

Add Macro View Daily to the list that give a blank screen upon clicking link

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1
MAYHAWK

Others

{foreach other_articles as article}

author_image

 {article.title} By {article.author}
{/foreach}

More Others »

This is the kind of crap I am seeing at the bottom of the other newsletters.  Clearly there is something amiss with your code.  I was a REAL programmer pre-internet and a data comm engineer.  I think I know bad code when I see it.

Avatar
1
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi,

The issue has now been fixed and no issues will be faced going forward. Please note, the fix is for new emails and not for emails that have already been sent. Apologies.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha