Not getting alerts to my email address for stocks in my portfolio

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Email Alerts

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Satisfaction mark by emcsqard 2 years ago

Thank you, they're back again!

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SA Admin Shubham Shresth
  • Answer

Hi emcsqard,

The bounces have been cleared again. Should be working fine now


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
  • Completed

Hi there,

The issue was again with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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Mortsfoh

Having same issue. no email since 4/28

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26184

my email provider says not blocking emails from SA  SA keeps insisting they are sending and sees them received but not true.  I only get emails from the forums regarding issues with SA

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emcsqard
Quote from SA Admin Shubham Shresth

Hi there,

The issue was again with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Hello,

Something must have happened with the bounces once again, I'm not getting emails with alerts for the stocks in my portfolio.  Would you clear then again?  If there is a way I can do this, please let me know.

Thanks,

Marc

Avatar

Hi there,

The bounces have been cleared again. Should be working fine now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
26184

Me neither   Only got notice to try 2 week free Pro  why take advantage if not getting emails

Avatar
emcsqard
Quote from SA Admin Shubham Shresth

Hi there,

The bounces have been cleared again. Should be working fine now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Thank you!

Avatar
emcsqard
Quote from SA Admin Shubham Shresth

Hi there,

The issue was again with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Hi,

It happened again I think.  I'm no longer getting alerts for stocks in my portfolio.  Would be so find to clear the bounces again.  I think one of the alerts accidentally wound up in my spam folder.


Thanks,

Marc

Avatar
emcsqard
Quote from SA Admin Shubham Shresth

Hi there,

The bounces have been cleared again. Should be working fine now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

I'm no longer getting alert notifications for stocks in my portfolio, please clear the bounces.

Thank you,

Marc

Avatar
SA Admin Shubham Shresth
  • Answer

Hi emcsqard,

The bounces have been cleared again. Should be working fine now


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha