Bug fix please.

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Please fix the bug that makes it appear as if I have 80+ unread notifications. Also, the recent update makes it so that whenever news comes in while I’m reading an article it automatically switches to the new one.

notifications
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SA Admin Shubham Shresth
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Hi all,

Deleting or clearing messages from the message screen does not in any way reset the message counter (badge number).








The message counter is synchronized with the number of web portal messages.




If a user wants to clear the entire messages, click “Clear All“ .





If the user wants to delete a certain message, click on the right and select “Clear“.







If this does not resolve the issue, please take a screenshot of the application icon (with the badge number) and a screenshot of the web portal where the messages are displayed.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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Sade Murphy

how to do that  no help here  can't find nobody to help me at all  the other people want me out there house now is no  help there at all show up  at all for 20 years now 

Avatar
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi all,

Deleting or clearing messages from the message screen does not in any way reset the message counter (badge number).








The message counter is synchronized with the number of web portal messages.




If a user wants to clear the entire messages, click “Clear All“ .





If the user wants to delete a certain message, click on the right and select “Clear“.







If this does not resolve the issue, please take a screenshot of the application icon (with the badge number) and a screenshot of the web portal where the messages are displayed.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha