I stopped receiving my subscribed news feeds and individual stock news from Seeking Apha several days ago. I tried unsubscribing and re-subscribing. Nothing from Seeking Alpha shows blocked in my contacts. Can you help?

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SA Admin Shubham Shresth
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Hi there,

The issue was with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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Megaloona

I would try contact us? I had issue also don’t know how it was resolved. It took a while because there doesn't seem to be direct tech support. I posted in forum and SA redirected to tech support. My issue was resolved somehow.  good luck

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SA Admin Shubham Shresth
  • Answer
  • Completed

Hi there,

The issue was with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha