Stopped receiving emails

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Greetings!

I stopped receiving emails about 5 days ago. I had mistakenly marked one of my emails as junk. I clicked on it & marked it NOT JUNK. Then I added account@seekingalpha.com to my safe sender list.

Please help! Thanks!

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Satisfaction mark by Minnow312 2 years ago

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SA Admin Shubham Shresth
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Hi there,

I checked and found that your emails were being blocked by your email provider and we have cleared all bounces now.

Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

We have cleared all the bounces now and you should start receiving all emails now.

Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
  • Answer
  • Answered

Hi there,

I checked and found that your emails were being blocked by your email provider and we have cleared all bounces now.

Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

We have cleared all the bounces now and you should start receiving all emails now.

Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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Minnow312

Thank you!

Started receiving emails this morning. 

Thanks for your quick response!

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luisvieira96

Hello

I have the same problem, how do i solve this?