Unable to delete a single stock

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fogi70
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I am unable to delete a single stock from my portfolio.

I can click edit portfolio, but the garbage cans you show in the help article do not appear. I can delete the whole portfolio, or rearrange portfolio elements.

Both on the desktop website, and in the app. See screenshot: https://snipboard.io/CVmJ0d.jpg

Portfolio

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Satisfaction mark by fogi70 8 months ago

The agent did not understand my concern and gave me a canned response.

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SA Admin Shubham Shresth
  • Answer

@fogi70 - Hi! Since the portfolio is a brokerage account, the delete icons do not appear. You have to delete the stocks at your broker's app/website so that the portfolio gets updated here accordingly.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
  • Completed

Hi there,

PFB the process to delete a single stock from a portfolio.

How to Delete a ticker from Portfolio


After selecting the portfolio click on the "Edit" pencil.

Image 97497

Click on the bin/trash can icon, next to the symbol, and it will delete the stock.

Image 68947



Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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fogi70
Quote from SA Admin Shubham Shresth

Hi there,

PFB the process to delete a single stock from a portfolio.

How to Delete a ticker from Portfolio


After selecting the portfolio click on the "Edit" pencil.

Image 97497

Click on the bin/trash can icon, next to the symbol, and it will delete the stock.

Image 68947



Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Hi, thank you for the canned, standard help. As I mentioned, I read that, but I do NOT have those trash icons, hence my question. I even shared my screenshot, where those trash icons do NOT appear.

Can you please re-read my original question and suggest a personalized response?

Thank you

Avatar
0
SA Admin Shubham Shresth
  • Answer

@fogi70 - Hi! Since the portfolio is a brokerage account, the delete icons do not appear. You have to delete the stocks at your broker's app/website so that the portfolio gets updated here accordingly.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha