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Hi, I just installed the rocket cat app on my phone but when I try to login using the same user/pw as I use on my laptop it says that 'my credentials were rejected"... What those this mean and why I can login on desktop but not on mobile?

Aurel

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SA Admin Jonathan Liss

Hi Aurel,

To get logged in on the mobile app, you will want to go into your service on the Seeking Alpha App and click the "Launch Chat" icon. From there, the RC app should automatically open and log you in. 

You can read more here: https://feedback.seekingalpha.com/knowledge-bases/2/articles/333561-how-do-i-access-rocket-chat-via-desktopmobile

Section heading: "Via the Rocket Chat App"

All the best,

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Sridhar Krishnan
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Sridhar Krishnan
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