"Robot" Sign In Issue

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  • updated
  • Not a bug

The new "I am not a robot" and CAPTCHA business .... I HATE it; please get rid of this BS immediately.  I don't want to accept most cookies, and Javascript is not always secure, so I don't want to blanket activate it.  I have no idea why you started this business, but it's really, really inconvenient... especially the CAPTCHA.

Michael Foster

Los Angeles

Pinned replies
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-1
SA Jacob Maltz
  • Answer
  • Not a bug

Hi, the problem is that when you block cookies, you look like a Bot.   Bots hammer our servers and cause other problems by acting maliciously and spamming which affects our performance for you and all of our users, so we need to detect them and block them.  Captcha is one tool that we use to do this.   I appreciate that you want to run your browser at a very high security level and block cookies and javascript etc and that is your choice, however, please understand that we need to optimize our environment to support the overwhelming majority of internet users who utilize the default browser security, and we need to protect our business from malicious actors.  Sorry for the inconvenience. 

Avatar
-1
SA Jacob Maltz
  • Answer
  • Not a bug

Hi, the problem is that when you block cookies, you look like a Bot.   Bots hammer our servers and cause other problems by acting maliciously and spamming which affects our performance for you and all of our users, so we need to detect them and block them.  Captcha is one tool that we use to do this.   I appreciate that you want to run your browser at a very high security level and block cookies and javascript etc and that is your choice, however, please understand that we need to optimize our environment to support the overwhelming majority of internet users who utilize the default browser security, and we need to protect our business from malicious actors.  Sorry for the inconvenience.