Email alerts will not open

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For the last week, when I open an email alert, then click on the 'read' button I get a 'lost secure connection' notice. This is on my lap top. Does not matter what location I am in.  I tired resetting my password - did not help.

Thx

Duplicates 13
Rica Morwa article 11/7 will not open. Safari says no connection. No problems on any other email.
Help: I'm not able to open by emails from Seeking Alphs: Can’t connect securely to this page This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.
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As of a couple days ago all links from emails are broken. I am a Note8 user and this is the first time ive experienced this.

Seeking alpha won’t load entirely. The portfolio won’t load. “Safari can’t open the page as the network connection was lost. - strictly for seeking alpha. Sometimes seeking alpha can load with Safari but not with the Seeking Alpha app. I’ve tried various

was lost.” I have tried different remedies like deleting web history and rebooting the seeking alpha app with inconsistent results. I am in Portugal. I also have a iPhone in addition to this iPad and it has the same problem. 

All of my emails say the network connection was lost when I tap the link
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SA Jacob Maltz
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Hi, we made a change to try and fix this.  Let me know if you still see the problem when clicking from emails.

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FCFGUY
Quote from anonymous

Hi All,

We just made a change which we hope will fix this issue. Please let us know if it helped.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

Daniel,

When I click the 'read now' my browser open in EDGE but will not open the SA story.  The message from edge is 'error 500.

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md#23

Same thing again on iPad.

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anonymous

Links seem to be working fine now. Good job. I'm sure it was difficult to track down as it seems to only have affected a small number of users.  Thanks for sticking with it.

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anonymous
  • Completed

Thanks everyone for your help. Apologies it took so long to resolve.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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goblueres

I just used it for 6 SA email alerts and It appears to be working very well.

Congratulations, I think you fixed it.  It is GREATLY appreciated and THANK YOU !!!

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rad1950

It started working this afternoon. Thanks

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Alan Caley
Quote from anonymous

Hi All,

We just made a change which we hope will fix this issue. Please let us know if it helped.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

Hallo Daniel, Good news your fix just functioned on both a new article and an old one.

Many thanks for bring this Problem to a satisfactory conclusion.

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anonymous

Hi All,

We just made a change which we hope will fix this issue. Please let us know if it helped.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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0
Alan Caley
Quote from SA Jacob Maltz

Hi, we made a change to try and fix this.  Let me know if you still see the problem when clicking from emails.

Hallo Jacob, Unfortunately I am still having the same problem as before (I just tried a few minutes ago) - Nothing has changed.  My virus protection software is VIPRE on a Windows 10 System (German version of OS).  Cheers Alan

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anonymous

For those still having the issue- please let us know which anti-virus or anti-malware you may have installed.

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha