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Answered

profile

Luca Brown Bollynger 1 year ago in Marketplace • updated by SA Editor Daniel Shvartsman 11 months ago 4

I changed the photo and the name of my profile but in "The Insiders Forum" I still have the old photo. How can I update it?

Answer

Answer

Hi Bart,


Please try uploading your picture again. Usually if it doesn't update right away, it does again on the 2nd or 3rd time.


Thanks,
Daniel

Answered

Hi Luca, thanks for the message. We have a bug with updating profile photos in the chat that we're working on. Once we have that resolved, your image should update properly.


Thanks for asking, and feel free to check in with us if you have any issues.

Daniel

Is there any update to this bug? I changed my photo, but it shows my old image in the forms. I noticed your message was 5 months ago so the bug hasn't been fixed yet?

Answer

Hi Bart,


Please try uploading your picture again. Usually if it doesn't update right away, it does again on the 2nd or 3rd time.


Thanks,
Daniel