Thanks for your message and we apologize for any inconvenience.
You are absolutely right. Chat has been problematic lately and it is unacceptable.
We upgraded the chat system over the long weekend, which we thought might address the recent stability issues we've been having. That doesn't appear to have solved it, unfortunately. We're doing everything we can to address this and get chat into the long-term stable situation it needs to be for you and other members.
We appreciate your patience and continued support.
If you need any more help, please do not hesitate to contact us.
Regards,
Richard
Thanks for your message and we apologize for any inconvenience.
You are absolutely right. Chat has been problematic lately and it is unacceptable.
We upgraded the chat system over the long weekend, which we thought might address the recent stability issues we've been having. That doesn't appear to have solved it, unfortunately. We're doing everything we can to address this and get chat into the long-term stable situation it needs to be for you and other members.
We appreciate your patience and continued support.
If you need any more help, please do not hesitate to contact us.
Regards,
Richard