Hi,
We have a known issue with iPads running an iOS version below iOS 11. If you can upgrade to iOS 11 that will solve the issue. If not, we should have a fix live within 1-2 days.
Thanks,
Daniel
has been black screens on iOS...i always have latest version
Customer support service by UserEcho
Hi,
We have a known issue with iPads running an iOS version below iOS 11. If you can upgrade to iOS 11 that will solve the issue. If not, we should have a fix live within 1-2 days.
Thanks,
Daniel
has been black screens on iOS...i always have latest version